In the process of its growth, almost every organization has difficulties in managing relationships with its clients. For easier and more convenient management of client-organization relationships, we at Step-Soft offer S-Office CRM, fully tailored to your needs.

S-Office CRM provides you with:

• A unified database where all the necessary information is collected;
• Individual view of each client thanks to the detailed "Comany cards";
• Project and campaign management, as well as their tracking by stages and individual activities;
• Drafting and managing contracts according to specific conditions;
• Creating tasks for employees;
• Analysis tools;
• Convenient and intuitive interface;
• Integration with VoIP PBX (Asterisk), grouping and managing incoming calls according to customer recognition;
• Opportunity to work both in the Intranet / On Premises environment and as an Internet / SaaS application.

After the preliminary meetings, specialists from Step-Soft describe in the Technological scheme the requirements for the functionality of the system. Thus, customers know exactly what they are investing and have the ability to add or change parts of the assignment. When the project is approved, the system is prepared as authorized users on the part of the customer can follow the process. The developed system is deployed to the customer at several workstations, and operators are trained to work with S-Office CRM. Training is extremely important in terms of using the full potential of the system and improving the efficiency of work.

For more information and additional consultation, contact our consultants.